A society in which all communities and people are free from family violence

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Services for people with a disability

In case of emergency please contact Victoria Police: 000

Victorian Disability and Family Violence Crisis Response

Victorian Disability and Family Violence Crisis Response, Safe Steps Family Violence Response Centre 

Location: State-wide 

Phone: 9322 3555/1800 015 088 (24hrs)

Access to brokerage through Disability and Family Violence Crisis Response, information and referral.

For more information see https://www.dvrcv.org.au/knowledge-centre/our-blog/victorian-disability-family-violence-crisis-response-initiative

National Disability Insurance Scheme (NDIS)

National Disability Insurance Scheme (NDIS)

Phone: 1800 800 110 (state wide) 

The National Disability Insurance Scheme (NDIS) is being rolled out across Australia by the National Disability Insurance Agency (NDIA). For people with a mental illness the NDIS is the main vehicle through which psychosocial support and other disability support associated with a having a mental illness is accessed. Its largest component is the provision of individual support packages in which consumers identify goals around life domains, and funding is provided for the support and services required to reach them.

To be eligible for the NDIS people will need to:

  • be under 65 years of age
  • live in an area in which the NDIS is operational
  • be an Australian citizen or permanent resident
  • have a disability that is attributable to a psychiatric condition
  • have an impairment or impairments that are permanent, or are likely to be permanent
  • have an impairment or impairments that substantially reduces functioning in daily living

The Early Childhood Early Intervention partner for the Inner and Outer East is Link Health and Community, multiple locations in the EMR.
For a full list of services and locations phone: 1800 546 532.

The Local Area Coordinator partner in the Inner and Outer East is Latrobe Community Health Service, multiple locations in the EMR.
Phone: 1800 242 696.

For more information see https://www.ndis.gov.au/

National Disability Insurance Agency (NDIA)

National Disability Insurance Agency (NDIA)

Phone: 1800 800 110 (state wide)

The NDIA is an independent statutory agency, which implements the National Disability Insurance Scheme (NDIS). 

See link for local area coordinator locations:https://www.ndis.gov.au/contact/locations

Latrobe Community Health Services

Latrobe Community Health Services

Phone: 1800 242 696

Location: Multiple locations across the EMR.

A range of community health services including:

  • General Health
  • Gambling, Alcohol & Drug Support Services
  • Diabetes & Chronic Disease Management
  • Aged, Disability & Carers
  • Community
  • Support for Children & Families
  • Allied Health

For more information see https://www.lchs.com.au/

Link Health & Community

Link Health & Community

Inner East Phone: 1300 552 509
Outer East: 1800 546 532

Link Health and Community provide an extensive range of services including:

  • Primary care and health services
  • Child, Youth and Family Services
  • Counselling
  • Family Violence Services
  • Community and social services
  • Health promotion
  • Service coordination

For more information see http://www.linkhc.org.au/services/

Local Government Council services

Local Government Council services

Yarra Ranges: 1300 368 333
Knox: 9298 8000
Whitehorse: 9262 6333
Monash: 9518 3555 
Boroondara: 9278 4444
Maroondah: 1300 88 22 33
Manningham: 9840 9333

Services include:

  • information and referral, youth services, family and children services, disability support
    maternal and child health, aged care services.

For more information see http://knowyourcouncil.vic.gov.au/guide-to-councils/what-councils-do/community-services

 

My Aged Care

My Aged Care

Phone: 1800 200 422

Location: Eastern region

Services include:

  • Home care support services for aged people as well as younger people with disabilities, dementia or other special care needs.

For more information see https://www.myagedcare.gov.au/

Women with Disabilities Victoria

Women with Disabilities Victoria

Phone: 9286 7800 (state wide)

A representative organisation for women with disabilities in Victoria.

Services include:

  • Advocacy 
  • Providing policy advice, research, support
  • Information and education

For more information see https://www.wdv.org.au/

National Disability Abuse & Neglect Hotline

National Disability Abuse & Neglect

Phone: 1800 880 052

The National Disability Abuse and Neglect Hotline is part of JobAccess, the national hub for workplace and employment information for people with disability, employers and service providers. The Hotline is a free, independent and confidential service for reporting abuse and neglect of people with disability.

National Relay Service

National Relay Service

A phone solution for people who are deaf or have hearing or speech impairment.

For more information see https://internet-relay.nrscall.gov.au/

Office of the Public Advocate

Office of the Public Advocate

Phone: 1300 309 337
TTY: 1300 305 612 (24 hour)

OPA provides services to protect and promote the rights, interests and dignity of people with disability living in Victoria.

Services include:

  • Guardianship advice 
  • Education
  • Information
  • Research
  • Advocacy
  • Support

For more information see https://www.publicadvocate.vic.gov.au/

Scope

Scope

Phone: 1300 472 673
Location: Hawthorn

Services include:

  • General psychosocial support
  • Health and education-based support
  • Respite and mobility services
  • Therapy services
  • Specialized communication services
  • Accommodation support
  • Recreations and Leisure
  • Mobility services
  • Support coordination 

For more information see https://www.scopeaust.org.au/

Uniting Wesley

Uniting Wesley

Phone: 8870 4070
Location: Ringwood

Uniting Wesley provide a range of services including the following service for people with a disability:

  • Respite services
  • Individual support packages
  • Community Support programs
  • Neurological support
  • Supported accommodation
  • Employment transition programs 

For more information see https://www.unitingwesley.org.au/

Inspiro Community Health Services

Inspiro Community Health Services

Phone: 9028 0153
Locations: Lilydale, Belgrave, Healesville

Services include:

  • Health services
  • Services for people living with a disability 
  • Services for children and youth
  • Family violence counselling
  • Services for older people
  • Carer services
  • Services for refugees
  • Services for Aboriginal communities 

For more information see https://www.inspiro.org.au/our-services

Vision Australia

Vision Australia

Phone: 9760 0000
Location: Ringwood

Services include:

  • Vision loss support and services
  • Aged care services
  • Employment pathway services
  • Emotional and social support
  • Allied health services

For more information see https://www.visionaustralia.org/

Unitingcare, Lifeassist

Unitingcare, Lifeassist

Phone: 9239 2500
Location: Mount Waverley

Services include:

  • Support coordination
  • Transition planning
  • Carer services

For more information see http://www.unitinglifeassist.org.au/

EACH

EACH

Phone: 1300 884 284

Location: Multiple locations across the Eastern Metropolitan Region

EACH provides an integrated range of health, disability, counselling and community mental health services including:

  • Health and clinical services
  • Counselling
  • NDIS and My Aged Care
  • Child and Family Services
  • Family violence counselling
  • Youth Services
  • Mental health support 

For more information see http://www.each.com.au/

Access Health & Community

Access Health & Community

Central intake number: 1800 778 278

Camcare Camberwell: 9831 1900
Camcare Ashburton: 9831 1900
Ashburton: 9810 3000
Box Hill, Doncaster East: 9810 300
Greythorn Community Hub: 9006 6590
Hawthorn: 9810 3000
Hawthorn Community House – Glenferrie Road: 9819 5758
Hawthorn Community House – Henry Street: 9819 2629
Hawthorn Community House – Occasional Care: 9819 2629
Hawthorn Headspace: 9006 6500
Manningham Men’s Shed: 9840 1681
MC2 Manningham City Square: 9810 3000
Richmond: 9810 3000
Templestowe Lower: 9810 3000

Access Health provide a wide range of services including:

  • Dietetics and Nutrition
  • Occupational Therapy
  • Podiatry
  • Physiotherapy
  • Group Therapy
  • Therapy Assistants Supporting Occupational Therapy and Physiotherapy Programs
  • Speech Therapy
  • Mental Health Supports
  • Alcohol & Other Drugs Supports
  • Activity Groups
  • Men’s Shed
  • Early Childhood Early Intervention
  • Educational Supports

For more information see https://accesshc.org.au/

Bolton Clarke

Bolton Clarke

Phone: 1300 22 11 22 (state wide)

Services include: 

  • At Home Support
  • Home Care Packages
  • Retirement Living
  • Residential Aged Care
  • Mental Health
  • Veterans Services
  • Person and Domestic Services
  • Health and Wellbeing Services.

For more information see https://www.boltonclarke.com.au/

Independence Australia

Independence Australia

Phone: 1300 704 456

Location: Croydon

Services include:

  • Care at home
  • Domestic assistance
  • Health and recovery services. 

 

Axess Ability

Phone: 9752 2691

Location: Ferntree Gully

Services include:

  • Day support
  • Programs
  • Activities

For more information see https://www.independenceaustralia.com/

The Onemda Association

The Onemda Association

Phone: 9842 1955

Location: Doncaster East

Services include:

  • Allied health services 
  • Therapy services
  • Education, employment and skills programs
  • Social and recreational activities
  • Family and carer support programs
  • Children’s programs. 

For more information see https://www.onemda.com.au/

Knoxbrooke

Knoxbrooke

Ferntree Gully: 9758 3666
Mt Evelyn: 9737 0400
Knoxbrooke Outsource, Mt Evelyn: 9736 4984

Services include:

  • Social and recreational groups
  • Home and community support
  • Quality care
  • School leaver’s employment support program

For more information see https://knoxbrooke.com.au/

Interchange Inner East

Interchange Inner East

Canterbury: 9836 9811

Interchange Outer East

Ferntree Gully: 9758 5522

Services for families of children and young adults with a disability.

Services include:

  • Recreations and community activities
  • Respite and support

For more information see https://interchangeie.org.au/

Alkira Centre

Alkira Centre

Phone: 9890 1365
Location: Box Hill

Services include:

  • Individualised Support in Home and Community
  • Group and individual programs
  • Programs for young people
  • Placement and training
  • Leisure activities
  • Independent living
  • Supported accommodation 
  • Transport

For more information see https://alkira.org.au/

Association For Children With A Disability Inc

Association For Children With A Disability Inc.

Phone: 9889 7999

Location: Hawthorn

Organization run by and for families with children with a disability, services include advocacy and information.

For more information see https://www.acd.org.au/

Best Chance Family Care

Best Chance Family Care

Phone: 1300 224 64
Location: Glen Waverly

Services include:

  • NDIS provider of Early Childhood Intervention services
  • Child care centre
  • Kindergartens
  • Training provider
  • Family day care
  • Family support services

For more information see https://www.bestchance.org.au/

Windermere Child & Family Services

Windermere Child & Family Services

Phone: 1300 946 337

Location: Narre Warren

Services include:

  • Child, youth and family services 
  • Services for people with a disability
  • Homelessness support
  • Victims of Crime, Assault or Trauma services including Victims’ Assistance & Counselling Program (VACP)
  • Employee Assistance Program 
  • Group programs 

For more information see https://www.windermere.org.au/services/family-services

Monkami Centre Services

Monkami Centre Services

Phone: 9725 8677

Location: Croydon

Services include:

  • Pre-vocational skill enhancement
  • Educational, fine and performing arts programs
  • Recreation and leisure programs

For more information see http://www.monkami.com/

Eastern Health

Eastern Health

Phone: 1300 342 255
Location: Multiple locations across the EMR

Eastern Health provide a wide range of health and community services from multiple locations in the EMR. These include:

  • Aboriginal Health
  • Outpatient and Specialist Clinics
  • Eastern Centre Against Sexual Assault
  • Allied Health Services
  • Maternity Services
  • Mental Health Services
  • Language Services
  • Imaging Service
  • Pathology
  • Alcohol and Drug Treatment

For more information see https://www.easternhealth.org.au/

Nadrasca

Nadrasca

Phone: 9873 1111

Location: Nunawading

Services include:

  • The Nadrasca Farm
  • My Life, My Future program
  • Life Skills & Vocational Training
  • Accommodation Services
  • Community Outreach

For more information see http://nadrasca.com.au/wordpress/

OC Connections

OC Connections

Phone: 9569 0603 

Location: Oakleigh

Services include:

  • Disability support services
  • Employment support
  • Accommodation services
  • Day support programs
  • Dupported holiday options
  • NDIS support coordination

For more information see https://occonnections.org/

atWork Australia

atWork Australia

Phone: 1300 080 856

Location: Ringwood

Services include:

  • Disability Employment Services

For more information see https://www.atworkaustralia.com.au/

Australian Hearing

Australian Hearing

Phone: 1300 412 512 

Locations: Multiple locations in the EMR

Services include:

  • Free hearing screenings and assessments
  • Free aids
  • Repair service
  • Assistance with device care and ongoing maintenance

For more information see https://www.hearing.com.au/

Echo Australia

Echo Australia

Phone: 9879 7814

Location: Ringwood

Services include:

  • Specialist employment services assisting job seekers with disabilities

For more information see https://www.echoaustralia.com/

Melba Support Services

Melba Support Services

Phone: 9212 0100
Location: Lilydale

Services include:

  • Centre based groups
  • Community, social and recreational activities
  • Individualised support
  • Supported independent living
  • Recreation and respite
  • Support coordination

For more information see https://melbasupport.com.au/

South East Volunteers

South East Volunteers

Phone:  9562 0414

Location: Glen Waverley

Services include:

  • Transport 
  • Social support
  • Chinese elderly activities

For more information see http://sev.org.au/

Eastern Volunteers

Eastern Volunteers

Phone: 9870 7822
Location: Ringwood

Not-for-profit volunteer resource centre operating across the municipalities of Maroondah, Whitehorse and Yarra Ranges.

Services include:

  • Supporting and placing volunteers
  • Training
  • Transport

For more information see https://easternvolunteers.org.au/

Salvocare Eastern

Salvocare Eastern

Phone: 1800 778 278 (central intake)
Location: Eastern Metropolitan Region

Salvocare Eastern provide a range of support and recovery services including:

  • Alcohol and Other Drug Services
  • Chaplaincy
  • Homelessness support
  • Youth Services 
  • Out of Home Care

For more information see https://www.salvationarmy.org.au/about-us/our-services/

Salvation Army Employment Plus

Salvation Army Employment Plus

Phone: 136 123 (central number)

Location: Multiple locations across the EMR

Services for job seekers including:

  • Training and upskilling
  • Career counselling
  • Resume writing
  • Interview skills and tips
  • Job search techniques
  • Work trials and work experience
  • Links to local employers
  • Free use of computers & WiFi access

Employment Plus is a provider of jobactive, Transition to Work, Disability Employment Services (DES), ParentsNext and Smart, Skilled and Hired.

For more information see https://www.employmentplus.com.au/

Sarina Russo Jobs Access

Sarina Russo Jobs Access

Phone: 13 15 59

Location: Multiple locations across the EMR

Services include:

  • Jobactive
  • Disability Employment Services
  • New Business Assistance with NEIS
  • Apprenticeships
  • Traineeships

For more information see https://www.sarinarusso.com/

MatchWorks

MatchWorks

Phone: 03 9518 6166

Location: Lilydale

Services include:

  • Disability Employment Services
  • Jobactive 

For more information see https://www.matchworks.com.au/

Campbell Page

Campbell Page

Clayton: 9046 5955
Boronia: 1300 139 920
Bayswater: 1300 139 920
Lilydale: 1300 139 920
Ringwood: 1300 139 920
Box Hill: 1300 139 920

Services include:

  • Disability employment service
  • Community development
  • Youth services
  • Indigenous programs
  • Family programs
  • Case management
  • Mental health services

For more information see https://campbellpage.com.au/

BrainLink Services

BrainLink Services

Phone: 8761 9232

Location: Blackburn

Supports people affected by acquired brain disorders.

Services include:

  • Information and Referral
  • Flexible Respite Opportunities
  • Slow to Recover Program
  • Peer Support Programs
  • Service Finder
  • Community Liaison Program
  • Eastern ABI Network
  • National Disability Insurance Scheme

For more information see http://www.brainlink.org.au/

JobCo.

JobCo. Employment Services Inc.

Box Hill: 9890 7655
Narre Warren: 8790 2884

Services include:

  • Mental Health services
  • Personal Helpers & Mentors
  • Carers & Work services
  • Disability Employment Services
  • Jobseeker services

For more information see https://www.jobco.com.au/en/

DVJS Employment Solutions

DVJS Employment Solutions

Phone: 1300 385 738
Location: Oakleigh

Services include:

  • Disability Employment Services

For more information see https://www.dvjs.com.au/

MAX Solutions

MAX Solutions

Oakleigh: 8567 0500
Glen Waverley: 8567 0550
Box Hill: 9896 8300
Narre Warren: 8796 6500

Services include:

  • Jobactive
  • Disability Employment Services
  • Health Services

For more information see https://www.maxsolutions.com.au/

National Disability Insurance Scheme Quality and Safeguards Commission

National Disability Insurance Scheme Quality and Safeguards Commission

Phone: 1800 035 544

The NDIS Quality and Safeguards Commission regulate NDIS providers, provide national consistency, promote safety and quality services, resolve problems and identify areas for improvement.

NDIS participants can use the service to:

  • Make a complaint about an NDIS service provider
  • Locate a Disability Advocate

For more information see https://www.ndiscommission.gov.au/

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