A society in which all communities and people are free from family violence

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Services for people with a disability

In case of emergency please contact Victoria Police: 000

Victorian Disability and Family Violence Crisis Response

Victorian Disability and Family Violence Crisis Response, Safe Steps Family Violence Response Centre 

Location: State-wide 

Phone: 1800 015 088 (24hrs)

The Disability and Family Violence Crisis Response Initiative (DFVCRI) at Safe Steps assists victim-survivors with a disability who are experiencing family violence to access the services and supports they need to stay safe, quickly.

The program can help by providing:

  • Access to brokerage funding for the specialist goods, services or supports that are needed such as:
    • Personal support workers and carers
    • Disability aids – mobility walkers, wheelchairs
    • Accessible transport options, and more
  • Information and referral to other support services

For more information see https://www.safesteps.org.au/our-services/disability-support/

National Disability Insurance Scheme (NDIS)

National Disability Insurance Scheme (NDIS)

Phone: 1800 800 110 (state wide) 

The National Disability Insurance Scheme (NDIS) is being rolled out across Australia by the National Disability Insurance Agency (NDIA). For people with a mental illness the NDIS is the main vehicle through which psychosocial support and other disability support associated with a having a mental illness is accessed. Its largest component is the provision of individual support packages in which consumers identify goals around life domains, and funding is provided for the support and services required to reach them.

To be eligible for the NDIS people will need to:

  • be under 65 years of age
  • live in an area in which the NDIS is operational
  • be an Australian citizen or permanent resident
  • have a disability that is attributable to a psychiatric condition
  • have an impairment or impairments that are permanent, or are likely to be permanent
  • have an impairment or impairments that substantially reduces functioning in daily living

The Early Childhood Early Intervention partner for the Inner and Outer East is Link Health and Community, multiple locations in the EMR.
For a full list of services and locations phone: 1800 546 532.

The Local Area Coordinator partner in the Inner and Outer East is Latrobe Community Health Service, multiple locations in the EMR.
Phone: 1800 242 696.

For more information see https://www.ndis.gov.au/

Latrobe Community Health Services

Latrobe Community Health Services

Phone: 1800 242 696

Location: Multiple locations across the EMR.

A range of community health services including:

  • General Health
  • Gambling, Alcohol & Drug Support Services
  • Diabetes & Chronic Disease Management
  • Aged, Disability & Carers
  • Community
  • Support for Children & Families
  • Allied Health

For more information see https://www.lchs.com.au/

Link Health & Community

Link Health & Community

Phone: 1300 552 509

Link Health and Community provide an extensive range of services including:

  • Primary care and health services
  • Disability – NDIS early childhood intervention
  • Child, Youth and Family Services
  • Counselling
  • Family Violence Services
  • Community and social services
  • Health promotion
  • Service coordination

For more information see http://www.linkhc.org.au/services/

Local Government Council services

Local Government Council services

Yarra Ranges: 1300 368 333
Knox: 9298 8000
Whitehorse: 9262 6333
Monash: 9518 3555 
Boroondara: 9278 4444
Maroondah: 1300 88 22 33
Manningham: 9840 9333

Services include:

  • information and referral, youth services, family and children services, disability support
    maternal and child health, aged care services.

For more information see http://knowyourcouncil.vic.gov.au/guide-to-councils/what-councils-do/community-services

 

Women with Disabilities Victoria

Women with Disabilities Victoria

Phone: 9286 7800 (state wide)

A representative organisation for women with disabilities in Victoria.

Services include:

  • Advocacy 
  • Providing policy advice and research
  • Information and education

For more information see https://www.wdv.org.au/

National Disability Abuse & Neglect Hotline

National Disability Abuse & Neglect

Phone: 1800 880 052

The National Disability Abuse and Neglect Hotline is part of JobAccess, the national hub for workplace and employment information for people with disability, employers and service providers. The Hotline is a free, independent and confidential service for reporting abuse and neglect of people with disability.

National Relay Service

National Relay Service

A phone solution for people who are deaf or have hearing or speech impairment.

For more information see https://internet-relay.nrscall.gov.au/

Office of the Public Advocate

Office of the Public Advocate

Phone: 1300 309 337
NRS: 133 677

OPA provides services to protect and promote the rights, interests and dignity of people with disability living in Victoria.

Services include:

  • Guardianship advice 
  • Education
  • Information
  • Research
  • Advocacy
  • Support

For more information see https://www.publicadvocate.vic.gov.au/

Scope

Scope

Phone: 1300 472 673
Location: Hawthorn

Services include:

  • General psychosocial support
  • Health and education-based support
  • Respite and mobility services
  • Therapy services
  • Specialized communication services
  • Accommodation support
  • Recreations and Leisure
  • Mobility services
  • Support coordination 

For more information see https://www.scopeaust.org.au/

Inspiro Community Health Services

Inspiro Community Health Services

Phone: 9738 8801
Locations: Lilydale, Belgrave

Services include:

  • NDIS

For more information see https://inspiro.org.au/services/ndis/

Vision Australia

Vision Australia

Phone: 1300 84 74 66

Services include:

  • Vision loss support and services
  • Aged care services
  • Employment pathway services
  • Emotional and social support
  • Allied health services

For more information see https://www.visionaustralia.org/

Uniting

Uniting


Location: Various across Inner and Outer East

Services include:

  • Disability services
  • Disability employment

For more information see https://www.unitingvictas.org.au/services/disability/

EACH

EACH

Phone: 1300 003 224

Location: Multiple locations across the Eastern Metropolitan Region

EACH provides an integrated range of health, disability, counselling and community mental health services including:

  • Health and clinical services
  • Counselling
  • NDIS and My Aged Care
  • Child and Family Services
  • Family violence counselling
  • Youth Services
  • Mental health support 

For more information see http://www.each.com.au/

Access Health & Community

Access Health & Community

Central intake number: 9810 3000

Office location phone numbers can be accessed here: https://accesshc.org.au/contact/

Access Health provide a wide range of services including:

  • Health services
  • NDIS
  • My Aged Care

For more information see https://accesshc.org.au/

Bolton Clarke

Bolton Clarke

Phone: 1300 22 11 22 (state wide)

Services include: 

  • At Home Support
  • Home Care Packages
  • Retirement Living
  • Residential Aged Care
  • Mental Health
  • Veterans Services
  • Person and Domestic Services
  • Health and Wellbeing Services.

For more information see https://www.boltonclarke.com.au/

Independence Australia

Independence Australia

Services include:

  • Care at home
  • Domestic assistance
  • Health and recovery services. 
  • NDIS

For more information see: https://www.independenceaustralia.com.au/

The Onemda Association

The Onemda Association

Phone: 9842 1955

Location: Doncaster East

Services include:

  • NDIS 
  • Therapy services
  • Education, employment and skills programs
  • Social and recreational activities
  • Family and carer support programs
  • Children’s programs. 

For more information see https://www.onemda.com.au/

Knoxbrooke

Knoxbrooke

Phone: 9758 3666

Services include:

  • Social and recreational groups
  • Home and community support
  • Quality care
  • School leaver’s employment support program 

For more information see https://knoxbrooke.com.au/

Interchange Inner East

Interchange Inner East

Canterbury: 9836 9811

Interchange Outer East

Ferntree Gully: 9758 5522

Services for families of children and young adults with a disability.

Services include:

  • Recreations and community activities
  • Respite and support

For more information see https://www.ioe.org.au/

Alkira Centre

Alkira Centre

Phone: 9890 1365
Location: Box Hill

Services include:

  • Individualised Support in Home and Community
  • Group and individual programs
  • Programs for young people
  • Placement and training
  • Leisure activities
  • Independent living
  • Supported accommodation 
  • Transport

For more information see https://alkira.org.au/

Association For Children With A Disability Inc

Association For Children With A Disability Inc.

Phone: 9880 7000

Location: Surrey Hills

Organization run by and for families with children with a disability, services include advocacy and information.

For more information see https://www.acd.org.au/

Nadrasca

Nadrasca

Phone: 9873 1111

Location: Nunawading

Services include:

  • The Nadrasca Farm
  • My Life, My Future program
  • Life Skills & Vocational Training
  • Accommodation Services
  • Community Outreach

For more information see http://nadrasca.com.au

OC Connections

OC Connections

Phone: 9569 0603 

Location: Oakleigh

Services include:

  • Disability support services
  • Employment support
  • Accommodation services
  • Day support programs
  • Dupported holiday options
  • NDIS support coordination

For more information see https://occonnections.org/

atWork Australia

atWork Australia

Phone: 1300 080 856

Location: Ringwood

Services include:

  • Disability Employment Services

For more information see https://www.atworkaustralia.com.au/

Hearing Australia

Hearing Australia

Phone: 134 432

Locations: Multiple locations in the EMR

Services include:

  • Hearing screenings and assessments
  • Aids
  • Repair service
  • Assistance with device care and ongoing maintenance

For more information see https://www.hearing.com.au/

Echo Australia

Echo Australia

Phone:  1300 194 240

Location: Ringwood

Services include:

  • Specialist employment services assisting job seekers with disabilities

For more information see https://www.echoaustralia.com/

Melba Support Services

Melba Support Services

Phone: 9212 0100
Location: Lilydale

Services include:

  • NDIS
  • Centre based groups
  • Community, social and recreational activities
  • Individualised support
  • Supported independent living
  • Recreation and respite
  • Support coordination

For more information see https://melbasupport.com.au/

Eastern Volunteers

EV Strengthening Communities

Phone: 9870 7822
Location: Ringwood

Not-for-profit volunteer resource centre operating across the municipalities of Maroondah, Whitehorse and Yarra Ranges.

Services include:

  • Supporting and placing volunteers
  • Training
  • Transport

For more information see https://ev.org.au/

Sarina Russo Jobs Access

Sarina Russo Jobs Access

Phone: 13 15 59

Location: Multiple locations across the EMR

Services include:

  • Jobactive
  • Disability Employment Services
  • New Business Assistance with NEIS
  • Apprenticeships
  • Traineeships

For more information see https://www.sarinarusso.com/

MatchWorks

MatchWorks

Phone: 1300 13 23 63

Location: Ringwood, Boronia, Glen Waverley

Services include:

  • Disability Employment Services
  • Jobactive 

For more information see https://www.matchworks.com.au/

Campbell Page

Campbell Page

Phone: 1300 139 920

Services include:

  • Disability employment service
  • Community development
  • Youth services
  • Indigenous programs
  • Family programs
  • Case management
  • Mental health services

For more information see https://campbellpage.com.au/

BrainLink Services

BrainLink Services

Phone: 1800 677 579

Location: Blackburn

Supports people affected by acquired brain disorders.

Services include:

  • NDIS
  • Activities to support carers

For more information see http://www.brainlink.org.au/

JobCo.

JobCo. Employment Services Inc.

Box Hill: 9890 7655
Plus various other locations.

Services include:

  • Mental Health services
  • Personal Helpers & Mentors
  • Carers & Work services
  • Disability Employment Services
  • Jobseeker services

For more information see https://www.jobco.com.au/en/

MAX Solutions

MAX Solutions

Locations and contact information: https://www.maxsolutions.com.au/contact/locations

Services include:

  • Jobactive
  • Disability Employment Services
  • Health Services

For more information see https://www.maxsolutions.com.au/

National Disability Insurance Scheme Quality and Safeguards Commission

National Disability Insurance Scheme Quality and Safeguards Commission

Phone: 1800 035 544

The NDIS Quality and Safeguards Commission regulate NDIS providers, provide national consistency, promote safety and quality services, resolve problems and identify areas for improvement.

NDIS participants can use the service to:

  • Make a complaint about an NDIS service provider
  • Locate a Disability Advocate

For more information see https://www.ndiscommission.gov.au/

Axess Ability

Axess Ability

Phone: 9752 2691

Location: Boronia

Services include:

  • Day support
  • Programs
  • Activities

For more information see https://www.axessability.net.au/

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