Victoria Police

Phone: 000

For more information see https://www.police.vic.gov.au/

Eastern Metropolitan Region Family Violence Liaison Units

Family Violence Liaison Units

Family Violence Liaison Officers are responsible for:

• Monitoring and reporting on adherence by police members in their area to the Code of Practice.
• Being a point of contact for local agencies.
• Providing assistance in some cases to those affected by family violence

Ashburton: 9885 0522
(routes to Camberwell after hours)

Boroondara: 8851 1111‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬

Box Hill: 8892 3200

Burwood: 9888 8377
(routes to Box Hill)

Camberwell: 9882 0688

Clayton: 9543 3888

Doncaster: 8841 3999

Forest Hill: 8847 3600

Glen Waverley: 9566 1555

Mount Waverley: 9888 3755

Oakleigh: 9567 8900

Warrandyte: 9844 3231

Belgrave: 9754 6677

Boronia: 9760 6600

Croydon: 9724 0100

Healesville: 5962 4422
(routes to Lilydale)

Knox: 9881 7000

Lilydale: 9739 2300

Monbulk: 9756 6266

Mooroolbark: 9725 9999

Mount Evelyn: 9736 2473

Olinda: 9751 1241

Ringwood: 9871 3000

Rowville: 9764 0996

Warburton: 5966 2006

Yarra Glen: 9730 1296   

Sexual Offences and Child Abuse Investigations Team (SOCIT)

Inner East (Box Hill): 8892 3292

Outer East (Knox): 9881 7939

Sexual Offences and Child Abuse Investigation Teams (SOCITs) are made up of specialist detectives who are trained to investigate the complex crimes of sexual offences and child abuse.

For more information see https://www.police.vic.gov.au/sexual-offences-and-child-abuse-investigation-teams-1

Victoria Police LGBTI Liaison Officers

Phone: (03) 9247 6944
Email: GLLOCOORDINATOR-OPS-OIC@police.vic.gov.au

The GLLOs provide a contact point for LGBTI community members and provide advice, assistance and recommendations to Victoria Police on the policing needs of LGBTI people.

For more information see https://www.police.vic.gov.au/lesbian-gay-bisexual-transgender-and-intersex-liaison-officers

Community Corrections

Box Hill Justice Service

Phone: 8803 8444‬‬‬

Location: Box Hill

Lilydale Justice Service Centre

Phone: 9735 6666

Location: Lilydale

Offenders in local communities are supported by Community Corrections Officers to ensure they meet the conditions of their court or parole orders, including connecting them with community work options.

For more information see https://www.corrections.vic.gov.au/community-corrections

Jesuit Social Services

Phone: 9890 7855

Location: Box Hill

Services include:

• ReConnect: a post-release reintegration outreach services for serious violent or sex offenders, Aboriginal and Torres Strait Islander prisoners, women prisoners and prisoners with high transitional needs. It is designed to provide responsive, tailored and flexible support.

For more information see https://jss.org.au/

Ringwood Magistrates’ Court

Phone: 9871 4444
Location: Ringwood

The following are available at Ringwood Magistrates’ Court:

Criminal matters

• The criminal jurisdiction of the Magistrates’ Court hears and determines all summary offences, some indictable offences and conducts committal hearings.

Civil matters

• The Magistrates’ Court can hear civil disputes up to the value of $100,000 arising from debts, claims for damages, other monetary disputes or equitable relief.

Intervention orders

• There a two types of intervention orders that can be ordered in the Magistrates’ Court. They are personal safety and family violence intervention orders.

Bail support

• Support is available for eligible accused persons on bail through the Court Integrated Services Program (CISP).

Court coordinator E: ringwoodcoordinator@magistratescourt.vic.gov.au

Intervention order registry E: ringwoodivo@courts.vic.gov.au

Diversion coordinator: 9871 4476

The following services are co-located are Ringwood Magistrates Court:

EDVOS
Ringwood
Phone: 9259 4200

EDVOS provide Court Support for women at Ringwood Magistrates Court.

Uniting Wesley
Ringwood Magistrates’ Court
Phone: 9662 2355

Uniting Wesley are co-located at Ringwood Magistrates court to provide support for Respondents in Intervention Order matters.

Forensicare
Ringwood Magistrates Court
Mental Health Advice and Response Service worker (MHARS)
Phone: 9947 2500

Services include:

• Clinical mental health advice within the court to reduce delays in proceedings and remands, and to improve the appropriateness of mental health interventions and referrals for people appearing before the court.
• Timely advice and linkage with treatment providers
• Immediate psychiatric intervention and referral to appropriate mental health services.

Salvocare Eastern Chaplaincy
Ringwood Court
Phone: 9871 4470

Services include:

• Practical, emotional and spiritual support
• Information and advocacy

For more information see https://www.mcv.vic.gov.au/court/ringwood-magistrates-court

Court Integrated Services Program (CISP)

Phone: 9871 4444 (state wide)

A program for adult defendants, services include:

• Assessment, case management and referral for problems relating to drug & alcohol abuse, mental health, disability and homelessness.
  Assistance is also provided specifically for Koori defendants.

For more information see https://www.magistratescourt.vic.gov.au/contacts-court-integrated-services-program-cisp

Court Network

Phone: 9871 4433

Location: Ringwood

Services include:

• Providing support and information about going to court
• Attending court with a court user during their appearance
• Explaining how the courts and legal systems operate
• Showing a court user around court beforehand, so they can become familiar with where they have to go on the day of their court case
• Providing a safe place at court for the court user
• Referring to other community services

For more information see https://courtnetwork.com.au/

LGBTI Applicant Support Worker

LGBTI Applicant Support Worker Phone: 9948 8777

LGBTI Respondent Support Worker Phone: 9948 8777

Applicant and Respondent Support Workers provide support at court for LGBTI people responding to Family Violence matters, currently operating in the City of Yarra but can attend other courts.

For more information see https://www.nifvs.org.au/lgbti-support-for-magistrates-court/

Victoria Legal Aid

Phone: 9259 5444

Location: Ringwood

Services include:

• Free legal information, advice and legal aid in the areas of criminal, limited civil and family violence intervention order matters.
• Duty lawyers at court
• Community education

For more information see https://www.legalaid.vic.gov.au/

Eastern Community Legal Centre

Box Hill: 9285 4822
Boronia: 9762 6235
Healesville: 5962 1665
and outreach locations across the Eastern region.

Eastern Community Legal Centre provides free legal advice and assistance for a range of matters, including:

• Family law
• Family Violence and Intervention Orders
• Criminal law
• Motor vehicle accidents
• Debt and civil matters.
• ECLC also delivers community legal education, professional development, partnership and projects and policy and law reform advocacy.

For more information see https://www.eclc.org.au/

Djirra (formerly Aboriginal Family Violence Prevention & Legal Services)

Phone: 1800 105 303

Location: Abbotsford

Djirra is an Aboriginal community controlled organisation. They provide a range of legal services, including advice and advocacy in relation to:

• Intervention Orders issued in relation to family violence
• Family Law
• Child Protection
• VOCAT assistance
• Legal issues connected to a family violence situation such as: complaints about police; assistance with Centrelink or the Child Support Agency; and problems with the Office of Housing about house damage.

Paralegal support Workers can assist with:

• Information about family violence
• Information about legal and other options available following an incident of family violence
• Information about court processes
• Court support for attending court hearings
• Support when reporting crimes to the police.

Djirra provides legal services to Aboriginal women, men and children who are victims/survivors of family violence or sexual assault or who are at immediate risk of family violence or sexual assault. Djirra also assists non-Aboriginal parents of Aboriginal children who are victims/survivors of family violence or sexual assault.

Djirra can also arrange:

• counselling session;
• Aboriginal workers to accompany Aboriginal women to appointments;
• safety planning discussion and follow up support.
• Djirra provides both telephone and face to face legal advice.

For more information see https://djirra.org.au/

Women’s Legal Service Victoria

Phone: 8622 0600 or 1800 133 302

The service assists women experiencing disadvantage who are facing legal issues arising out of violence or relationship breakdown.

Services include:

• assistance with Intervention orders
• Children and family law
• Division of property after separation
• Victims of crime applications
• Child Protection

Services are provided this through:

• Free legal advice by phone on the Legal Advice Line: Tues and Thurs 5.30pm – 8.00pm
• Free advice and representation at the Melbourne Magistrates’ Court through the Legal Advice and Representation Clinic: Mon-Fri 9.30am to 1.00pm
• Legal representation to women facing significant barriers to accessing justice where assistance will have the greatest impact.
• A Worker Advice Line provides preliminary family violence and family law assistance to family violence workers, financial counsellors, and other support workers working with women who have experienced family violence: Mon-Fri 9am-5pm.

For more information see https://www.womenslegal.org.au/

Disability Discrimination Legal Service

Phone: 9654 8644

State-wide independent community legal centre that specialises in disability discrimination legal matters.

Services include:

• Information, referral and advice
• Casework assistance
• Community legal education
• Policy and law reform

For more information see http://www.ddls.org.au/

Victorian Civil & Administrative Tribunal (VCAT)

Phone: 1300 01 8228

VCAT is a tribunal that hears and decides civil and administrative legal cases in the State of Victoria.

For more information see https://www.vcat.vic.gov.au/

Victims of Crime Assistance Tribunal (VOCAT)

Phone: 9871 4433

Services include:

• Financial assistance for victims of crime

For more information see https://www.vocat.vic.gov.au/

Victims of Crime Helpline

Phone: 1800 819 817

Services include:

• Information about your rights
• Advice about reporting a crime
• Information about the legal process, including after the offender is in jail
• Help applying for compensation and financial assistance
• Connections to other support services, such as the Victims Assistance Program.

For more information see https://www.victimsofcrime.vic.gov.au/sites/default/files/embridge_cache/emshare/original/public/2017/07/b4/9c4822fd9/victims-of-crime-helpline-faq-web.pdf

Victims Support Agency

Phone: 1800 819 817

Services include:

• Access to telephone counselling
• Referrals to appropriate support services
• Information about legal service
• Financial assistance for victims of crime in Victoria

VSA represents people affected by crime, coordinating a whole-of-government approach to services for victims. The agency operates the Victims of Crime Helpline, and funds state-wide services to provide victims with practical assistance, counselling and support through the justice system.

For more information see https://www.victimsofcrime.vic.gov.au/victims-support-agency

EACH: Eastern Victims Assistance Program (EVAC)

Phone: 1300 884 284

Location: Ringwood

The Victims Assistance Program provides help for people who have experienced violence, to help them cope with the effects of the crime.

The program also helps family members of victims of a crime and family members, dependents and partners of people who have died as a result of an act of violence. The service also responds to male victims of family violence.

The service can assist with:

• Emergency home security
• Communicating with police and making a report
• Organising counselling, transport and medical services
• Getting ready for court
• Preparing a Victim Impact Statement
• Applying for financial assistance
• Getting information about the offender

Windermere Child & Family Services

Phone: 1300 946 337

Location: Narre Warren

Services include:

• Child, youth and family services
• Services for people with a disability
• Homelessness support
• Victims of Crime, Assault or Trauma services including Victims’ Assistance & Counselling Program (VACP)
• Employee Assistance Program
• Group programs 

For more information see http://www.each.com.au/service/eastern-victims-assistance-and-counselling-evac/