Phone: 1800 825 955
The Victorian homelessness system is organised under The Opening Doors Framework or ‘Opening Doors’. In simple terms Opening Doors has a limited number of designated entry points into the homelessness system. The purpose of these entry points is to assess needs, prioritise and connect people to the services and resources they need.
Call 1800 825 955 to be put through to your closest entry point
Local response Monday to Friday 9.00am to 5.00pm. Calls outside these hours are diverted to Salvation Army Crisis Centre.
Phone: 9760 6400
Location: Lilydale
Local entry point operating Monday – Friday 9.00 1m to 5.00 pm. (SUBURBS: Chirnside Park, Christmas Hills, Coldstream, Healesville, Kalorama, Kilsyth, Launching Place, Lilydale, Montrose, Mooroolbark, Mt.Dandenong, Mt.Evelyn, Silvan, Wandin, Wandin East/North, Warburton, Woori Yallock, Yarra Glen, Yarra Junction)
Services include:
For more information see: http://www.anchor.org.au/
Locations: Nunawading – phone 9890 7144
Local entry point operating Monday – Friday 9.00 am to 5.00 pm. (SUBURBS: Ashburton, Ashwood, Balwyn, Balwyn North, Bulleen, Camberwell, Canterbury, Chadstone, Clayton, Doncaster, Doncaster East, Donvale, Glen Iris, Hawthorn, Hawthorn East, Hughesdale, Kew, Kew East, Mount Waverley, Notting Hill, Oakleigh, Oakleigh East/South, Park Orchards, Templestowe, Templestowe Lower, Warrandyte, Warrandyte South and Wonga Park). Crisis Accommodation is managed through the Gateways Program at offsite locations.
Services Include:
For more information see https://www.salvationarmy.org.au/about-us/our-services
Phone: 8870 4020
Location: Ringwood
For more information see: https://www.unitingvictas.org.au/services/homelessness-housing/
Phone: 9856 0098
Location: 1 Chapel St, Blackburn
Local entry point operating Monday – Friday 9.00 am to 5.00 pm. (SUBURBS: Blackburn, Box Hill, Box Hill North, Bulleen, Burwood, Burwood East, Doncaster, Forest Hill, Glen Waverly, Mont Albert, Mont Albert North, Nunawading, Surrey Hills, Templestowe, Lower Templestowe, Wheelers Hill)
Services Include:
For more information see: https://chl.org.au/
Phone: 9890 2673
Location: Box Hill
Homelessness support services accessed through opening doors (1800 825 955)
Services Include:
For more information see: http://www.fan.org.au/
Phone: 9847 5916
Location: Outer East and South East
Services Include:
Services include:
For more information see: https://eachhousing.com.au/
Phone: 03 8873 5288
Location: Blackburn
Salvation Army Housing (SAH) and Salvation Army Housing (Victoria) (SAHV) are community housing organisations that provide homes for individuals and families who are homeless or at risk of homelessness, are on low incomes and those with specific support needs. We run a range of programs which include Long term housing, Transitional housing, Crisis accommodation and Rooming house properties.
Services Include:
For more information see: https://www.salvationarmy.org.au/need-help/housing/
Locations: Maroondah – phone: 1300 111 400
Services Include:
Wellways provide a wide range of services including:
Pathways to Home provides the following to people who are experiencing rough sleeping and located in the Maroondah region:
For more information see: https://www.wellways.org/
HousingVic makes it easier to find the right information about housing and housing assistance in Victoria.
This website is the source of information for current public housing renters, potential social housing renters and anyone wanting to know about housing in Victoria.
Social housing can be applied for through the Victorian Housing Register: https://housing.vic.gov.au/
Phone: 9412 6868
Location: State-wide
Women’s Housing Limited (WHL) is a statewide not for profit organisation that provides low costs housing to women at risk of homelessness.
Services Include:
For more information see: https://womenshousing.com.au/
Phone: 9416 2577
Location: State-wide
Services Include:
For more information see: https://www.tuv.org.au/
Phone: 9510 3233
Location: St Kilda
Services Include:
For more information see: https://www.ngwala.org.au/
Phone: 03 9564 6488
Location: Glen Waverley
Education First Youth (EFY) Foyers works to break the cycle of homelessness by supporting young people, aged 16 to 24, to build a secure and sustainable livelihood.
By providing young people supported student housing, dedicated coaching, and a suite of opportunities and resources, EFY Foyers help youth to build the skills they need to lead fulfilling, independent and productive lives.
For more information see: https://www.launchhousing.org.au/get-help/families-children-and-young-people/youth-foyers/
Phone: Burwood
Location: 9896 6322
Services Include:
For more information see: https://www.anglicarevic.org.au/our-services/foster-care/youth-refuges/