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Emergency Relief and Community Support Services

In case of emergency please contact Victoria Police: 000

Camcare

Camcare (Access Health & Community)

Phone: 9831 1300

Location: Ashburton and Camberwell

Services include:

  • emergency relief: donated food, small grants for students and fresh produce from our kitchen garden

For more information see https://accesshc.org.au/services/camcare-2/

Knox Infolink Inc

Knox Infolink Inc.

Phone: 9761 1325

Location: Boronia

Services include:

Our Emergency Relief is available for families and individuals living in the City of Knox and those that are homeless.   

Assistance is available after an interview and assessment:

  • Food Parcels
  • Food Parcels tailored for homeless
  • Meat Trays (Frozen)
  • Shower Program
  • Personal Packs
  • Myki Cards
  • Telstra Assistance
  • Prescription Vouchers
  • Information and referral

Appointments are not necessary, however our last interview time is 2.45pm.
Clients must bring identification such as Centrelink card or Licence with current address on them. 

For more information see https://www.knoxinfolink.org.au/services-programs/emergency-relief

Box Hill Community Information & Support

Box Hill Community Information & Support

Phone: 9285 4801

Location: Box Hill

Services include:

We provide emergency relief for people experiencing financial crisis for people living in the Maroondah City Council area. This may be in the form of:

  • Food Parcels
  • Telstra Phone Cards & Telstra Bill Assistance

Clients must have proof of residency which shows their current address. If proof of ID has been lost clients can request a confirmation from Centrelink.

No appointment is necessary and a trained volunteer will conduct an interview with you to assess your needs. The interviewer may request information about your rent, bills and income. There is no guarantee that we will be able to assist you with what you have requested but if we are unable to assist we will look for other options and referrals.

Requests for emergency relief can be made once a month only, however we are not obliged to provide anyone with regular emergency relief. Service users experiencing ongoing crises will be supported in accessing financial counselling or budgeting services. All information provided is confidential

For more information see http://www.boxhillcis.org.au/

Maroondah Community Assist

Maroondah Community Assist

Phone: 9725 7920

Location: Croydon

Services include:

  • Information, advocacy and referral
  • Christmas Hampers
  • Education costs
  • Fresh food programs
  • Food parcels
  • Material goods
  • Prescription costs
  • Telstra vouchers
  • Travel cards
  • Utility bills
  • Tax help
  • Financial counselling
  • Budgeting

For more information see http://maroondahcommunityassist.org.au/

Doncare

Doncare

Phone: 9856 1500

Location: Doncaster

A range of services including:

Doncare provides a range of community support services to assist individuals and families living in Manningham who are facing personal hardship or difficult life circumstances, including:

Please call 9856 1500 to see if can Doncare can assist you. Appointments are held at Suite 4, Level 1, MC2, 687 Doncaster Road, Doncaster.

What you need to bring to your appointment

  • A health care card, Centrelink income statement or pension card, with your current address (within the City of Manningham) on it.
  • Documents or bills that are causing you difficulty.

For more information see https://doncare.org.au/information-and-emergency-relief

Uniting

Uniting 

Phone: See website for the relevant site phone number

Location: Ringwood, Croydon, Burwood East and Mount Waverley

Emergency relief services offer practical resources and a listening ear from someone who cares.  

You can receive:

For more information see https://www.unitingvictas.org.au/services/emergency-relief

CIS Yarra Ranges

CIS Yarra Ranges

Phone: 9735 1311

Location: Lilydale

Services include:

  • Information, advocacy and referral
  • Education costs
  • Food vouchers
  • Material goods
  • Telstra vouchers
  • Travel cards
  • Utility bills

For more information see https://www.yarraranges.vic.gov.au/Community/Community-directory/CIS-Yarra-Ranges

Monash Waverley Community Information & Support Inc

Monash Waverley Community Information & Support Inc.

Phone: 9807 9844

Location: Mount Waverley

Emergency Relief Assistance is available to Monash residents who live in these postal districts and find themselves in circumstances of need, poverty or financial crisis due to unforeseen expenses.

Services include:

  • food parcels 
  • food vouchers
  • fruit, vegetables & bread on some days
  • referrals given for clothing
  • referrals given for white goods and furniture
  • referrals to other Support Agencies
  • knitted rugs, scarves, baby clothes
  • support services and referrals to health or crisis services including mental health and wellbeing, dental service, family violence, physiotherapy, podiatry, psychology, housing, money management
  •  

For more information see http://www.monashwaverleycis.org.au/

Monash Oakleigh Community Support & Information Services Inc

Monash Oakleigh Community Support & Information Services Inc.

Phone: 9568 4533

Location: Oakleigh

If you are experiencing hardship, and are a member of the Oakleigh community, please come and discuss your situation with our staff.

Food vouchers and other assistance may be provided for those living in the following postcodes: 3166, 3167, 3168, 3169 and parts of 3148.

Who qualifies?

  • Residents in the above postcodes who are experiencing hardship
  • For example, Centrelink, low income earners, asylum seekers and the homeless

What do I need to bring?

  • Evidence of where you live
  • Documents that need to be discussed

For more information see https://mocsis.org.au/

CityLife Community Care

CityLife Community Care

Phone: 9871 8900

Location: Wantirna

Services include:

  • Information, advocacy and referral
  • Open food pantry
  • Food parcels
  • Energy monitoring

For more information see https://www.citylife.care/community-support/

LinC

LinC

Phone: 0472 644 476

Location: Upper Yarra Valley

Services include:

  • Food and meal assistance
     
  • Budget and bill help
     
  • Social programs and events and volunteering opportunities
     
  • A listening ear
     
  • Referrals to local support agencies

For more information see https://www.lincyarravalley.org.au/

Ringwood Church of Christ

Ringwood Church of Christ

Phone: 9870 8169

Location: Ringwood

Services include:

  • Weekly meals
  • Limited food assistance
  • Community activities

For more information see https://www.ringwoodchurch.org.au/

Dandenong Ranges Emergency Relief Service

Dandenong Ranges Emergency Relief Service

Phone: 9754 7777

Location: Belgrave

Non-profit Christian charitable organisation providing emergency relief to people in need of support in the south-west of the Yarra Ranges Council.

Services include:

  • Food and food vouchers
  • Payment of prescriptions
  • Clothing vouchers
  • Assistance with paying bills
  • Advocacy, referrals and information
  • Crisis counselling

For more information see https://www.drers.org.au/

Neighbourhood Houses

Neighbourhood Houses

Neighbourhood houses provide a range of services including:

  • A variety of classes and courses for community members of all ages
  • Men’s shed
  • Social enterprises
  • Educational, recreational and social support activities for older people and people with disabilities
  • Material relief and food
  • Cafés and venue hire

For complete list of services see websites for each neighbourhood house listed below.

Arrabri Community House
Bayswater North
Phone: 9720 0877 
https://www.arrabri.org/

Central Ringwood Community Centre
Ringwood
Phone: (03) 9870 2602 
http://www.crccinc.org.au

Glen Park Community Centre
Bayswater North
Phone: (03) 9720 5097
ttps://www.glenparkcc.com.au/

North Ringwood Community
House Ringwood North
Phone:
9876-3421
http://www.nrch.org.au

Yarrunga Community Centre
Croydon Hills
Phone: (03) 9722 8942 
http://www.yarrunga.org.au

Living and Learning @ Ajani Inc
Lower Templestowe
Phone: (03) 9850 3687 https://www.livelearnajani.org.au/

Park Orchards Learning Centre
Park Orchards
Phone: (03) 9876-4381 
http://www.parkorchards.org.au

Pines Learning
Doncaster East
Phone: (03) 9842-6726 
http://www.pineslearning.com.au

Warrandyte Neighbourhood House,
Warrandyte
Phone: (03) 9844-1839 
http://warrandyteneighbourhoodhouse.org.au

Wonga Park Community Cottage
Wonga Park
Phone: (03) 9722-1944 
http://www.wongaparkcommunitycottage.org.au/

Amaroo Neighbourhood Centre
Chadstone
Phone: (03) 9807-2625https://www.amaroonc.org.au/

Kerrie Neighbourhood House
Glen Waverley
Phone: (03) 9887-6226 
http://www.knh.org.au/

Mount Street Neighbourhood House
Glen Waverley
Phone: (03) 9803 8706 
http://www.msnh.org.au

Network of Inner East Community Houses
Mount Waverley
Phone: 0447 326 266
http://www.niech.org.au/

Notting Hill Neighbourhood House
Notting Hill
Phone: (03) 9561 0114 
http://www.nottinghillnh.org.au

Power Neighbourhood House
Ashwood
Phone: (03) 9807-3589 
http://www.powernh.org.au/

Waverley Community Learning Centre
Mount Waverley
Phone: (03) 9807 6011 
http://www.wclc.org.au

Wavlink
Glen Waverley
Phone: (03) 9561-7104 
http://wavlink.com.au/

Alamein Neighbourhood and Learning Centre
Ashburton
Phone: (03) 9885 9401 
http://www.alameinnlc.com.au

Balwyn Community Centre
Balwyn North
Phone: (03) 9836 7942 
https://balwyncc.org.au/

Bowen Street Community Centre
Camberwell
Phone: 9889 0791 
http://www.bowenstreet.org.au

Camberwell Community Centre
Camberwell
Phone: 9882 2611 
http://www.camberwellcommunitycentre.org.au/

Canterbury Neighbourhood Centre
Canterbury
Phone: 9830 4214 
http://www.canterburynh.org.au/

Craig Family Centre
Ashburton
Phone: 9885 7789 
http://www.craigfc.org.au

Hawthorn Community House
Hawthorn
Phone: 9819 2629 
http://www.hch.org.au

Kew Neighbourhood Learning Centre
Kew
Phone: 9853 3126 
https://kewnlc.org.au/

Surrey Hills Neighbourhood Centre
Surrey Hills
Phone: 9890 2467 
https://www.surreyhillsnc.org.au/

Avenue Neighbourhood House @ Eley
Blackburn South
Phone: 9808 2000 
https://www.theavenue.org.au/

Bennettswood Neighbourhood House
Burwood
Phone: 9888 0234 
http://bennettswoodnh.org.au

Box Hill South Neighbourhood House
Box Hill South
Phone: 9898 8270 
https://www.bhsnh.org.au/

Burwood Neighbourhood House
Burwood
Phone: 9808 6292 
https://www.burwoodneighbourhoodhouse.org.au/

Clota Cottage Neighbourhood House
Box Hill
Phone: 9899 0062 http://www.clotacottage.org.au/

Kerrimuir Neighbourhood House
Box Hill North
Phone: (03) 9899 7660 
https://www.kerrimuirhouse.org.au/

Koonung Cottage Community House
Blackburn
Phone: 9878 6632 
http://www.koonungcottage.org.au/

Louise Multicultural Community Centre
Box Hill
Phone: 9285 4850 
https://louise.org.au/

Mitcham Community House
Mitcham
Phone: 9873 4587 
https://www.mitchamcommunityhouse.org/

Vermont South Community House
Vermont South
Phone: 0408 912 837 
http://vslc.org.au/

Community Houses Association of the Outer Eastern Suburbs (CHAOS)
Chirnside Park
Phone: 0409 021 055

Network of linked neighbourhood houses, living and learning centres, community centres or adult learning centres in the outer eastern suburbs of Melbourne.

Cire Services
Yarra Junction
Phone: 5967 1776 
https://www.cire.org.au/

Japara Neighbourhood House Inc
Kilsyth
Phone: (03) 9728 3587 
http://www.japarahouse.com.au/

Kallista Community House
Kallista
Phone: 9755 2622 
https://www.kallistacommunityhouse.org.au/

Mount Evelyn Community House
Mt Evelyn
Phone: 9736 1177 https://www.mtevelynch.com.au/

Olinda Community House
Olinda
Phone: 9751 1264 
https://www.och.net.au/

Selby Community House
Selby
Phone: 9754 2039 
http://www.selbyhouse.com.au/

Seville Community House
Seville
Phone: (03) 5964 3987 
http://www.sevillecommhouse.org.au/

Woori Community House
Woori Yallock
Phone: 5964 6857 
http://www.sevillecommhouse.org.au/

Yarra Glen & District Living & Learning Centre
Yarra Glen
Phone: 9730 2887 
http://www.yarraglen.com/livingandlearning/index.php

Coonara Community House Upper
Ferntree Gully
Phone: 9758 7081 https://www.coonarahouse.org.au/

Mountain District Learning Centre
Ferntree Gully
Phone: 9758 7859 
https://www.mdlc.com.au/

Orana Neighbourhood House
Wantirna South
Phone: 9801 1895 
https://www.orananh.org.au/index.php/en/

Rowville Neighbourhood Learning Centre
Rowville
Phone: 9764 1166 
https://www.rowvillenlc.org.au/index.php/en/

The Basin Community House
The Basin
Phone: 9761 0209 
https://www.thebasincommunityhouse.org.au/index.php/en/

Community Hub and Meeting Place in Our Neighbourhood (CHAMPION)

Community Hub and Meeting Place in Our Neighbourhood (CHAMPION)

Services include:

  • Information, Referral and Advocacy 
  • Emergency relief in the form of food parcels
  • Budgeting workshops
  • Cooking classes, computer classes and free internet access.

For more information see https://templesociety.org.au/champion.html

Foothills Community Care

Foothills Community Care

Services include:

  • Community meal nights

For more information see https://www.foothillscare.org.au/

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