Disability Responsive Intake Process

RFVP Disability Inclusion and Safety Resource Hub

Disability Responsive Intake Process

The Disability Inclusion and Safety Resource Hub has been developed for organisations and practitioners who are working with people with disability who are experiencing or using family violence.

The Resource Hub provides ready access to important resources that promote safety, accessibility, equity and inclusion of people with disability which can aid in reducing barriers and increasing safety. Resources are relevant to Organisational Leaders, Specialist Family Violence and Sexual Assault Practitioners, Disability Services, Health, Family Support, Education and others.

The Designing Disability-Responsive Intake Processes Project was developed by the Central Highlands Integrated Family Violence Committee in 2021. It supports family violence services to meet legislative and community expectations by being fully responsive to the varied needs of people with disabilities.

The Disability-Responsive Intake Process is designed to be utilised by practitioners engaging directly with clients. It will identify modifications, adjustments and accommodations that can be made to practice supporting increased service engagement. It does not necessarily identify disability, but can ensure that those with undiagnosed disability,
as well as those who disclose disability, receive a service that meets their needs.

Disclosure should not be the condition for an accessible service, especially given the significant
risks of discrimination, stigma and systems abuse that can be associated with
disclosure.

Codesigned with people with disabilities, it addresses key barriers to service engagement for
people with disabilities, enhancing rapport and trust and supporting practitioners to deliver
truly accessible, disability-responsive family violence services.

The Project also developed some practice support guidance tools including:
Appendix 3: CHIFVC Disability-Responsive Intake Process (practice-ready layout) – Suggested Script for Workers – Page 45
Appendix 4: CHIFVC Acquired Brain Injury and Family Violence – Practice Support – Page 50
Appendix 5: Modified MARAM Comprehensive Risk Assessment (VS) Form – Page 55
Appendix 6: General A/TBI Screening Questionnaire – Page 55

Intake is more than a process - Disability, Disclosure and Accessibility

Overview:
Report of a codesign process leading to a series of tools designed to increase the accessibility of service provision in the specialist family violence sector

Application:
A great foundational resource for practitioners working with people who disabilities and a framework for organisations to implement

More info

Appendix 3: CHIFVC Disability-Responsive Intake Process (practice-ready layout) – Suggested Script for Workers

Overview:
Practice guidance – Disability Responsive Intake Form – prompt questions/script for workers to guide exploration of accessibility needs for all clients regardless of disability status

Application:
A foundational resource for practitioners working with people who disabilities and a framework for organisations to implement

More info

Appendix 4: Acquired Brain Injury and Family Violence – Practice Guidance

Overview:
Acquired Brain Injury and Family Violence – Practice Support

Application:
A foundational resource for practitioners working with people who disabilities and a framework for organisations to implement.

More info

RFVP Disability Inclusion and Safety Resource Hub