Child Protection

Phone: Eastern Division Intake 1300 360 391 (State-wide after hours: 13 12 78)

Location: Eastern Metropolitan Region

Services Include:

• Receiving reports from people who believe a child needs protection from abuse or neglect
• Providing advice to people who report cases of abuse or neglect
• Investigation when a child is believed to have been abused or is at risk of abuse or neglect
• Referring children and families to services in the community for ongoing support and harm prevention
• Taking matters to the Children’s Court if the child’s safety within the family cannot be guaranteed
• Supervision of children on legal orders granted by the Children’s Court.

For more information see https://services.dhhs.vic.gov.au/child-protection

Anglicare Victoria

Phone: Box Hill: 9896 6322 

Lilydale: 9735 6100

Location: Box Hill & Lilydale

Services include:

• Foster and kinship care
• Drug & Alcohol Services
• Integrated Family Services
• Men’s Behaviour Change Group
• Men’s Case Management

For more information see https://www.anglicarevic.org.au/

Uniting

Location: Various locations across Eastern Metropolitan Melbourne

Services include:

• Family services
• Family violence counselling & therapeutic programs
• Parenting services

For more information see https://www.unitingvictas.org.au/

EACH

Phone: 1300 003 224 (central number)

Location: Multiple locations across the Eastern Metropolitan Region.

EACH provides an integrated range of health, disability, counselling and community mental health services including:

• Health and clinical services
• Counselling
• NDIS and My Aged Care
• Child and Family Services
• Family violence counselling
• Youth Services
• Mental health support

For more information see http://www.each.com.au/services/

Link Health & Community

Phone: Inner East 1300 552 509     
Phone: Outer East 1800 546 532

Link Health and Community provide an extensive range of services including:

• Primary care and health services
• Counselling
• Men’s Behaviour Change Program
• Community and social services
• Health promotion
• Service coordination

For more information see http://www.linkhc.org.au/services/

Victorian Aboriginal Child Care Agency (VACCA)

Phone: 8727 0200 

Location: Chirnside Park

VACCA offers a range of support services for families and children that promote the child’s growth and development focusing on positive parenting and family interaction.

For more information see https://www.vacca.org/

Boorndawan Willam Aboriginal Healing Services

Phone: 9212 0200

Location: Lilydale

Services include:

• Aboriginal-specific family violence programs
• Family Violence Intensive Case Management
• Integrated Family Services
• Men’s Family Violence Programs including Men’s Behaviour Change Program, Men’s Case Management Program, Brokerage
• Cultural Healing Programs and Therapeutic demonstration Project
• Counselling
• Men’s Programs and Yarning Circles
• Koori Kids are Kool Kids

For more information see https://www.bwahs.com.au/

Access Health & Community

Phone: (03) 9810 3000 

Access Health provide a wide range of services including:

• Dietetics and Nutrition
• Occupational Therapy
• Podiatry
• Physiotherapy
• Group Therapy
• Therapy Assistants Supporting Occupational Therapy and Physiotherapy Programs
• Speech Therapy
• Mental Health Supports
• Alcohol & Other Drugs Supports
• Activity Groups
• Men’s Shed
• Early Childhood Early Intervention
• Educational Supports

For more information see https://accesshc.org.au/

Doncare

Phone: 9856 1500

Location: Doncaster

A range of services including:

• Information and Emergency Relief
• Counselling
• Integrated Family Services
• Family Violence Prevention and Recovery
• Social Support for Seniors
• Op shops

For more information see https://doncare.org.au/

Australian Childhood Foundation

Phone: 1300 381 581

Location: Mitcham

Services include:

• ACF provide specialist services to help children recover form trauma, including family violence counselling. 
• ACF also provide trauma informed resources and training for professionals in the EMR. Learn more about Safe and Secure guide and training. 

For more information see https://www.childhood.org.au/

Family Access Network

Phone: 9890 2673

Location: Box Hill

Services include:

• Homeless Support Services which include; Transitional housing, Private Rental Brokerage Program and Dual Diagnosis response
• Life Skills Program
• LGBTIQ specific services through Allsorts Response
• Children’s program

For more information see http://www.fan.org.au/

Anchor Inc.

Phone: 03 8761 9040

Location: Scoresby

Services include:

• Foster Care and Kinship Care Services

For more information see https://anchor.org.au/youth-at-risk/

The Babes Project

Phone: 1300 140 212

Location: Croydon

Services include:

• Pregnancy and parenting support service

For more information see https://www.thebabesproject.com.au/

Benwerren

Phone: 5967 1021

Location: Yarra Junction

Services include:

• Respite accommodation for women and children

For more information see http://www.benwerren.com.au/

Local Council Services

Services include:

• Information and Referral
• Youth services
• Family and Child Services
• Disability Support Services
• Maternal and Child Health Services
• Aged Care Services

Yarra Ranges Council: 1300 368 333
Knox City Council: 9298 8000
City of Whitehorse: 9262 6333 
City of Monash: 9518 3555
City of Boroondara: 9278 4444
Maroondah City Council: 1300 88 22 33
Manningham City Council: 9840 9333

Craig Family Centre

Phone: 9885 7789

Location: Ashburton

Services include:

• Offers a broad range of programs and events including Kindergarten, Sessional Care, Playgroups, Homework Club and a range of community programs through our Neighbourhood House.

For more information see http://craigfc.org.au

Headspace

Headspace Knox, Wantirna South: 9801 6088

Headspace Hawthorn: 9006 6500

Services include:

• Youth mental health service

For more information see https://headspace.org.au/?gclid=EAIaIQobChMI7eLglber4wIVGAkrCh3LzQvNEAAYAiAAEgIpd_D_BwE

Family Relationship Advice Line

Phone: 1800 050 321

Services include:

• National telephone line that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance.

For more information see https://www.familyrelationships.gov.au/talk-someone/advice-line