Translating and Interpreting Service (TIS)

Phone: 131 450

Phone line to gain access to an interpreter.

For more information see https://www.tisnational.gov.au/

In Touch Multicultural Centre Against Family Violence

Phone: 03 9413 6500 or 1800 755 988

Location: Confidential

Services include:

• Prevention and early intervention projects
• Case management
• Outreach services
• Court Support
• Legal advice and assistance
• Culturally responsive group work
• Cultural and secondary consultation
• Policy, advocacy and research
• Sector development and capacity building

For more information see https://intouch.org.au/

Migrant Information Centre Eastern Melbourne

Box Hill: 03 9285 4888

Croydon: 03 9020 2969 or 03 9020 2970

Ringwood: 03 9870 1351

Services include:

• Settlement support for newly arrived refugees and family migrants from countries where English is not the first language
• Information and assistance to access services
• Recreations and social activities
• Life skills programs
• Migrant advice and assistance
• Settlement support for youth
• Prevention of Family Violence programs including family relationships programs, Men’s and Women’s Groups on gender equity, Women’s Leadership & Literarcy Programs, Respectful Relationships Programs for newly arrived youth
• Casework and group programs for individuals, families, children and young people
• Community groups
• Assistance finding housing
• Advice, information and referral
• Community leadership programs
• Access and support programs for elderly people, younger people with disabilities and their carers Family violence counselling
• Community road safety programs
• Secondary consultation, advice and support for professionals.

For more information see http://miceastmelb.com.au/

EACH

Phone: 1300 00 3224

Location: multiple across the Eastern Metropolitan Region

Refugee Health Program: Ringwood East, 03 9837 3900

EACH provides an integrated range of health, disability, counselling and community mental health.

Services include:

• Health and clinical services
• Counselling
• NDIS and My Aged Care
• Child and Family Services
• Family violence counselling
• Youth Services
• Mental health support

For more information see http://www.each.com.au/services/

Chinese Community Social Services Centre Inc

Phone: 03 8848 0288

Location: Doncaster

Services include:

• Home Care Package (HCP)
• Extended Aged Care at Home (EACH) Packages
• Home and Community Care Services (HACC)
• Community Services including Settlement Services, Carer Support Services
• Mental Health Services
• Community Partners Program & Social Connectedness Project
• Nursing Home

For more information see http://ccssci.org.au/

Pronia (Previously known as Australian Greek Welfare Society LTD)

Phone: 03 8560 4444

Location: Oakleigh

Services include:

• Aged Care
• Child Care
• Community Education and Training
• Disability Services
• Family and Community Services
• Newly Arrived Greek People Project
• MAZI Palliative Care Project
• Family Violence and Elder Abuse Casework

For more information see http://www.pronia.com.au/

Polish Community Council of Victoria Inc

Phone: 03 9569 4020

Location: Oakleigh

Services include:

• Coordination and advocacy
• Information dissemination and exchange
• Community welfare, relations and development

For more information see https://www.pccv.org.au/

Southern Ethnic Advisory and Advocacy Council

Phone: 03 9530 4986

Location: Oakleigh

Services include:

• Settlement Grant Program
• Participation
• Information and Engagement
• City of Monash, Monash Multicultural Support Program
• Homework Support Program
• Engage! Exchange and Empower!
• L2P- Learner Driver mentor Program

For more information see https://www.monash.vic.gov.au/Services/Community-Directory/Southern-Ethnic-Advisory-and-Advocacy-Council

New Hope Foundation Inc

Phone: 03 9530 4986

Location: Oakleigh

Services include:

• Café Bazaar Multicultural Activity Group for seniors
• Complex case support
• Family Services
• Settlement services
• Migrant advice service
• Status Resolution Support Services
• Tex Help
• Youth Settlement services

AMES

Phone: 13 26 37

Multiple locations across the EMR

Services include:

• Education and Training
• Employment
• Settlement services

For more information see http://www.newhope.asn.au/

The Asylum Seeker Resource Centre

Footscray: 03 8537 9500

Dandenong: 03 8772 1380

A support service for people seeking asylum in Victoria.

Services include:

• Case work
• Healthcare
• Material aid including food
• Education and training
• Advocacy
• Legal aid

For more information see https://www.asrc.org.au/

WIRE

Phone: 1300 134 130

Location: State-wide

Services include:

• Free and confidential information, support and referral for Victorian women
• Support can be provided through the telephone helpline, 1300 134 130, by email (support@wire.org.au), online through livechat (www.wire.org.au) and face-to-face via WIRE Women’s Information Centre.

WIRE can support women experiencing:

• Relationship breakdown
• Family violence
• Anxiety and/or depression
• Difficulties with housing and finance and more.

For more information see https://www.wire.org.au/