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Services for Older People and Carers

In case of emergency please contact Victoria Police: 000

Seniors Rights Victoria

Seniors Rights Victoria

Phone: 1300 368 821

Location: State wide

Seniors Rights Victoria is a free service that helps to prevent elder abuse and to safeguard the rights, dignity and independence of older Victorians.

For more information see https://seniorsrights.org.au/

Local Council Services

Local Council Services

Yarra Ranges Council: 1300 368 333
Knox City Council: 9298 8000
City of Whitehorse: 9262 6333
City of Monash: 9518 3555
City of Boroondara: 9278 4444
Maroondah City Council: 1300 88 22 33
Manningham City Council: 9840 9333

Services include:

  • Information and Referral
  • Youth services
  • Family and Child Services
  • Disability Support Services
  • Maternal and Child Health Services
  • Aged Care Services

For more information see http://knowyourcouncil.vic.gov.au/guide-to-councils/what-councils-do/community-services

My Aged Care

My Aged Care

Phone: 1800 200 422

Home care support services for aged people over 65 years old (50 years or older for Aboriginal and Torres Strait Islander people)

For more information see https://www.myagedcare.gov.au/

Eastern Health

Eastern Health

Locations: Multiple locations across the EMR

Eastern Health provide a wide range of health and community services from multiple locations in the EMR. These include:

  • Aged care assessment service
  • Aged persons mental health services
  • Residential aged care
  • Transition Care Program

For more information see https://www.easternhealth.org.au

EACH

EACH

Phone: 1300 003 224

Locations: Multiple locations across the Eastern Metropolitan Region

EACH provides an integrated range of health, disability, counselling and community mental health services including:

  • Health and clinical services
  • Counselling
  • NDIS and My Aged Care
  • Child and Family Services
  • Family violence counselling
  • Youth Services
  • Mental health support

For more information see http://www.each.com.au/services

Access Health & Community

Access Health & Community

Phone: (03) 9810 3000 

Access Health provide a wide range of services including:

  • Dietetics and Nutrition
  • Occupational Therapy
  • Podiatry
  • Physiotherapy
  • Group Therapy
  • Therapy Assistants Supporting Occupational Therapy and Physiotherapy Programs
  • Speech Therapy
  • Mental Health Supports
  • Alcohol & Other Drugs Supports
  • Activity Groups
  • Men’s Shed
  • Early Childhood Early Intervention
  • Educational Supports

For more information see https://accesshc.org.au/

Link Health & Community

Link Health & Community

Inner East: 1300 552 509
Outer East: 1800 546 532

Link Health and Community provide an extensive range of services including:

  • Primary care and health services
  • Child, Youth and Family Services
  • Counselling
  • Family Violence Services
  • Community and social services
  • Health promotion
  • Service coordination

For more information see http://www.linkhc.org.au/services

Doncare

Doncare

Phone: 9856 1500

Location: Doncaster

A range of services including:

  • Information and Emergency Relief
  • Counselling
  • Integrated Family Services
  • Family Violence Prevention and Recovery
  • Social Support for Seniors
  • Op shops

For more information see https://doncare.org.au/

Wellways

Wellways

Surrey Hills: 8873 2530
Box Hill: 8873 2500
Mitcham: 8873 2500

Wellways provide a wide range of services including:

  • Mental Health
  • Disability & NDIS
  • Community Care
  • Family services

For more information see https://www.wellways.org/

Latrobe Community Health Services

Latrobe Community Health Services

Phone: 1800 242 696

Locations: Multiple locations across the EMR

A range of community health services including:

  • General Health
  • Gambling, Alcohol & Drug Support Services
  • Diabetes & Chronic Disease Management
  • Aged, Disability & Carers
  • Community
  • Support for Children & Families
  • Allied Health

For more information see https://www.lchs.com.au

Eastern Volunteers

Eastern Volunteers

Phone: 9870 7822

Location: Ringwood

Not-for-profit volunteer resource centre operating across the municipalities of Maroondah, Whitehorse and Yarra Ranges

Services include:

  • Employment support
  • Community transport

For more information see https://easternvolunteers.org.au/

Carers Victoria

Carers Victoria

Phone: 1800 514 845

Location: State wide

A state-wide service for family carers, representing and providing support to carers in Victoria.

Services include:

  • Carer Advisory Line
  • Training and Events

For more information see https://www.carersvictoria.org.au/

BASS care

BASS care (Boroondara Aged Services Society)

Phone: 8809 4000

Location: Canterbury

Services include:

  • Social and Activity Programs for older adults
  • Meals-on-wheels Boroondara
  • The Canterbury Centre
  • Residential Aged Care
  • Dementia services
  • Retirement living
  • Social programs

For more information see https://www.basscare.org.au/

Elder Rights Advocacy (ERA)

Elder Rights Advocacy (ERA)

Phone: 1800 700 600

Location: Melbourne

They provide information, advocacy, and social support to people seeking access to or using residential or in-home aged care services. Their service is free, confidential, and independent of government and aged care providers.

For more information see http://era.asn.au/

Bridges Connecting Communities

Bridges Connecting Communities

Phone: 9753 4577

Location: Knoxfield

Services include:

  • Community transport
  • Pet program
  • Phone a friend
  • Community shopping bus
  • Social activities
  • Knox senior safety register
  • Community access

For more information see https://www.bridgescc.com.au/

Bolton Clarke

Bolton Clarke

Phone: 1300 22 11 22

Location: State wide

Services include:

  • At Home Support
  • Home Care Packages
  • Retirement Living
  • Residential Aged Care
  • Mental Health
  • Veterans Services
  • Person and Domestic Services
  • Health and Wellbeing Services

For more information see https://www.boltonclarke.com.au/

Eastern Palliative Care

Eastern Palliative Care

Phone: 1300 130 813

Location: Mitcham

Services include:

  • Nursing and Medical Services
  • Family Support Education and Training
  • Bereavement Programs
  • Allied Health Therapies
  • Palliative Care Trained Volunteers

For more information see https://epc.asn.au/

Baptcare

Baptcare

Phone: 13 22 78

Locations: Multiple locations across the Eastern Metropolitan Region

Services include:

  • Residential aged care
  • Retirement living
  • Home help
  • Carer support services
  • Community nursing
  • Day therapy centres
  • Disability services
  • Family and community services (Sunshine location)

For more information see https://www.baptcare.org.au/home

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