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Services for Older People and Carers

In case of emergency please contact Victoria Police: 000

Seniors Rights Victoria

Seniors Rights Victoria

Phone: 1300 368 821

Location: State wide

Seniors Rights Victoria is a free service that helps to prevent elder abuse and to safeguard the rights, dignity and independence of older Victorians.

For more information see https://seniorsrights.org.au/

Uniting LifeAssist

Uniting LifeAssist

Phone: 1300 277 478 (access through My Aged Care central number)

Location: Mount Waverley

Services include:

  • Home Care Packages
  • Self-funded services
  • Quick response service
  • Home share
  • Hospital Admission Risk Program
  • Housing Support for the Aged
  • Carer wellbeing

Commonwealth Respite and Carerlink Centres: 1800 052 222

The Consumer Directed Respite for Carers Program: 1800 200 422

For more information see http://www.unitinglifeassist.org.au/

Local Council Services

Local Council Services

Yarra Ranges Council: 1300 368 333
Knox City Council: 9298 8000
City of Whitehorse: 9262 6333
City of Monash: 9518 3555
City of Boroondara: 9278 4444
Maroondah City Council: 1300 88 22 33
Manningham City Council: 9840 9333

Services include:

  • Information and Referral
  • Youth services
  • Family and Child Services
  • Disability Support Services
  • Maternal and Child Health Services
  • Aged Care Services

For more information see http://knowyourcouncil.vic.gov.au/guide-to-councils/what-councils-do/community-services

My Aged Care

My Aged Care

Phone: 1800 200 422

Location: Eastern region

Home care support services for aged people as well as younger people with disabilities, dementia or other special care needs.

For more information see https://www.myagedcare.gov.au/

Eastern Health

Eastern Health

Phone: 1300 342 255

Locations: Multiple locations across the EMR

Eastern Health provide a wide range of health and community services from multiple locations in the EMR. These include:

  • Aboriginal Health
  • Outpatient and Specialist Clinics
  • Eastern Centre Against Sexual Assault
  • Allied Health Services
  • Maternity Services
  • Mental Health Services
  • Language Services
  • Imaging Service
  • Pathology
  • Alcohol and Drug Treatment

For more information see https://www.easternhealth.org.au

EACH

EACH

Phone: 1300 884 284

Locations: Multiple locations across the Eastern Metropolitan Region

EACH provides an integrated range of health, disability, counselling and community mental health services including:

  • Health and clinical services
  • Counselling
  • NDIS and My Aged Care
  • Child and Family Services
  • Family violence counselling
  • Youth Services
  • Mental health support

For more information see http://www.each.com.au/services

Access Health & Community, Central Intake

Access Health & Community

Central Intake Number: 1800 778 278

Camcare Camberwell: 9831 1900
Camcare Ashburton: 9831 1900
Ashburton: 9810 3000
Box Hill, Doncaster East: 9810 300
Greythorn Community Hub:
9006 6590
Hawthorn:
9810 3000
Hawthorn Community House – Glenferrie Road: 9819 5758
Hawthorn Community House – Henry Street: 9819 2629
Hawthorn Community House – Occasional Care:9819 2629
Hawthorn Headspace: 9006 6500
Manningham Men’s Shed: 9840 1681
MC2 Manningham City Square: 9810 3000
Richmond:9810 3000
Templestowe Lower: 9810 3000

Access Health provide a wide range of services including:

  • Dietetics and Nutrition
  • Occupational Therapy
  • Podiatry
  • Physiotherapy
  • Group Therapy
  • Therapy Assistants Supporting Occupational Therapy and Physiotherapy Programs
  • Speech Therapy
  • Mental Health Supports
  • Alcohol & Other Drugs Supports
  • Activity Groups
  • Men’s Shed
  • Early Childhood Early Intervention
  • Educational Supports

For more information see http://accesshc.org.au/services

Link Health & Community

Link Health & Community

Inner East: 1300 552 509
Outer East: 1800 546 532

Link Health and Community provide an extensive range of services including:

  • Primary care and health services
  • Child, Youth and Family Services
  • Counselling
  • Family Violence Services
  • Community and social services
  • Health promotion
  • Service coordination

For more information see http://www.linkhc.org.au/services

Doncare

Doncare

Phone: 9856 1500

Location: Doncaster

A range of services including:

  • Information and Emergency Relief
  • Counselling
  • Integrated Family Services
  • Family Violence Prevention and Recovery
  • Social Support for Seniors
  • Op shops

For more information see https://doncare.org.au/

Wellways

Wellways

Surrey Hills: 8873 2530
Box Hill: 8873 2500
Mitcham: 8873 2500

Wellways provide a wide range of services including:

  • Mental Health
  • Disability
  • Community Care
  • Family services

For more information see https://www.wellways.org/

Latrobe Community Health Services

Latrobe Community Health Services

Phone: 1800 242 696

Locations: Multiple locations across the EMR

A range of community health services including:

  • General Health
  • Gambling, Alcohol & Drug Support Services
  • Diabetes & Chronic Disease Management
  • Aged, Disability & Carers
  • Community
  • Support for Children & Families
  • Allied Health

For more information see https://www.lchs.com.au

Uniting Wesley

Uniting Wesley

Phone: 9662 2355

Location: Multiple locations across the EMR

Services for older people are delivered at
Dandenong: 9794 300
Healesville: 5962 1033
Chadstone: 9807 3634

Services include:

  • Planned activity groups
  • Social support
  • Carer respite
  • Homeshare
  • Home Care Packages

For more information see https://www.unitingwesley.org.au/

Aged Association

Aged Association

Phone: 1300 765 050

Location: Ringwood East

Services include:

  • Membership provides regular social activities and outings for seniors over 50 years old.

Healesville Indigenous Community Services Association

Healesville Indigenous Community Services Association

Phone: 5962 2940

Location: Healesville

HICSA is a culturally affirming organisation that provides a central point of contact for community members, both indigenous and non-Indigenous, to gather information and access services and programs that are focused on building a healthy, strong and skilled community.

Services include:

  • Children
  • Youth
  • Driving Deadly and safe
  • Women’s Business
  • Men’s Business
  • Elders
  • Community Wellbeing
  • Women’s support group

For more information see https://hicsa.org.au/

South East Volunteers

South East Volunteers

Phone: 9562 0414

Location: Glen Waverley

Services include:

  • Transport
  • Social support
  • Chinese elderly activities

For more information see http://sev.org.au/

Eastern Volunteers

Eastern Volunteers

Phone: 9870 7822

Location: Ringwood

Not-for-profit volunteer resource centre operating across the municipalities of Maroondah, Whitehorse and Yarra Ranges

Services include:

  • Supporting and placing volunteers
  • Training
  • Transport

For more information see https://easternvolunteers.org.au/

Val’s Aging and Aged Care

Val’s Aging and Aged Care

Phone: 9479 8760

Location: State wide

Rainbow Health Victoria

Val’s Aging and Aged Care

For more information see https://www.latrobe.edu.au/arcshs/health-and-wellbeing/lgbti-ageing-and-aged-care

Carers Victoria

Carers Victoria

Phone: 1800 242 636

Location: State wide

A state-wide service for family carers, representing and providing support to carers in Victoria.

Services include:

  • Carer Advisory Line
  • Counselling
  • Regional Respite and Carer Support
  • Training and Events

For more information see https://www.carersvictoria.org.au/

BASS care

BASS care (Boroondara Aged Services Society)

Phone: 8809 4000

Location: Canterbury

Services include:

  • Social and Activity Programs for older adults
  • Meals-on-wheels Boroondara
  • The Canterbury Centre
  • The Marwal Centre and Senior Citizens’ C
  • Dementia Day Centre Maranoa House
  • Faversham House Residential Aged Care Facility
  • Independent Living Units

For more information see https://www.basscare.org.au/

Elder Rights Advocacy (ERA)

Elder Rights Advocacy (ERA)

Phone: 9602 3066

Location: Melbourne

ERA offers a free, confidential and independent service to older people (or their representatives) who are receiving an Australian Government subsidised aged care service in Victoria.

ERA provides advocacy assistance to support older people to uphold their rights and to prevent the abuse of these rights.

For more information see http://era.asn.au/

Bridges Connecting Communities

Bridges Connecting Communities

Phone: 9763 9700

Location: Knoxfield

Services include:

  • Transport
  • Pet program
  • Phone a friend
  • Community shopping bus
  • Social activities
  • Knox senior safety register
  • Community access

For more information see https://www.bridgescc.com.au/

National Seniors' Australia

National Seniors’ Australia

Phone: 1300 765 050

Location: Ringwood

Services include:

  • Regular social activities and outings for seniors over 50 years old
  • Activities include tours
  • Guest speakers
  • Luncheons
  • Fund-raising activities to help support local seniors’ charity groups and services

For more information see https://nationalseniors.com.au/

Bolton Clarke

Bolton Clarke

Phone: 1300 22 11 22

Location: State wide

Services include:

  • At Home Support
  • Home Care Packages
  • Retirement Living
  • Residential Aged Care
  • Mental Health
  • Veterans Services
  • Person and Domestic Services
  • Health and Wellbeing Services

For more information see https://www.boltonclarke.com.au/

Eastern Palliative Care

Eastern Palliative Care

Phone: 1300 130 813

Location: Mitcham

Services include:

  • Nursing and Medical Services
  • Family Support Education and Training
  • Bereavement Programs
  • Allied Health Therapies
  • Palliative Care Trained Volunteers

For more information see https://epc.asn.au/

Baptcare

Baptcare

Phone: 13 22 78

Locations: Multiple locations across the Eastern Metropolitan Region

Services include:

  • Residential aged care
  • Retirement living
  • Home help
  • Carer support services
  • Community nursing
  • Day therapy centres
  • Disability services
  • Family and community services (Sunshine location)

For more information see https://www.baptcare.org.au/home

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